Making a booking with Pia is about reserving time. energy and preparation for your exclusive use. When appointments are missed, or cancelled without sufficient notice, we are often unable to fill the vacancy and it puts our business at an enormous disadvantage. Please read our policy carefully, and by making a booking with Pia you agree to these terms.
Pia invests a great deal in further education - for your direct benefit. We are here to look after you! Pia values your time as much as you value your time with her.
Therefore we hope that you will appreciate our booking policy.
FULL PAYMENT IS REQUIRED TO SECURE ALL BOOKINGS.
For your convenience, we send SMS confirmation 48 HOURS before your appointment. Your appointment will also be confirmed via an email, containing your zoom link, sent to your nominated email address prior to your appointment.
We understand that sometimes you may need to change your booking. We kindly request 48 hours' notice so that we may offer your spot to another client. Your deposit can be held for your next booking, or refunded to you.
Payments are made online, via a secure payment portal.
If you don’t provide us with 48hrs notice, or fail to turn up to your appointment, you will forfeit your deposit to cover our business costs.
THANK YOU FOR YOUR UNDERSTANDING.