What data do we collect?
Our Company collects the following data:
Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer intake form, survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.
• Enter a competition with us (may be run by a third party)
Online Booking System
Any medical and treatment decisions made by you are based on independent professional medical advice, diagnosis, treatment or judgment.
You acknowledge and agree that the Patient Online Booking, and any information, communications or content you receive from us, are not designed for, and must not be relied upon in relation to any critical, emergency or acute care circumstances, and are not a substitute or replacement for independent professional medical advice, diagnosis, treatment or judgment.
In accessing or using Patient Online Booking you must ensure that you do not:
- breach any laws, or encourage or assist the commission of any illegal act;
- infringe any persons rights, including intellectual property and proprietary rights, rights of confidentiality or contractual rights;
- impersonate any other person;
- negatively impact any other users ability to access and use Patient Online Booking;
- publish or link to malicious content; or engage in conduct which is unlawful, defamatory, obscene, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person, or which will or is reasonably likely to damage our reputation or our services (including Patient Online Booking).
How will we use your data?
Our Company collects your data so that we can:
• Support you in your goals
• Process your order, manage your account.
• Email you with your plan, with documents, other information and so on.
• To contact you regarding our services, or your plan
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data on a password encrypted point of sale program (HIPAA compliant software).
Our Company will keep your Personal Identification information for up to 3 years. Once this time period has expired, we will delete your data by removing from our database.
Our Company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of Our Company Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
• Keeping you signed in
• Understanding how you use our website
• Ensuring any marketing we use it specific to you
What types of cookies do we use?
There are a number of different types of cookies, and you can check which ones at this site https://kajabi.com/policies/cookie-notice .
Functionality - Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising - Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Office of the Australian Information Commissioner (OAIC).
Phone 1300 363 992
Email [email protected]